1.Why does my PC pop-up update Windows when I run the Modiac Blu-ray Ripper?
The Modiac Blu-ray Ripper will check and automatically update to a new version if a new version has been released. So we suggest you do not close the update window.
2.How do I update my Modiac Blu-ray Ripper? Is it free for update?
The Modiac Blu-ray Ripper support automatically updates when your PC connects to the Internet. The update is totally free for any user who has purchased the product.
3.Can I use the Modiac Blu-ray Ripper offline?
Sorry. Because of technical reasons, the Modiac Blu-ray Ripper must be used while connected to the Internet.
4.Can I convert only audio?
If you only want to get audio and play on some device, the Modiac Blu-ray Ripper will support several audio formats, such as MP3, AAC, WMA, WKA, AC3, OGG, RA, and M4A. You only need to follow these three steps: add files you want to convert and then select one of formats for your output file; click convert and you will get the audio after the conversion is completely finished.
5.What do I do when the software pops up the dialogue, “It is not a valid Blu-ray disc”?
Please check whether or not you inserted a normal DVD disc or some other disc but not a Blu-ray disc.
6.What do I do when the pop-up indicates, “The data of the Blu-ray disc was corrupted”?
If this is indicated, it means that your Blu-ray disc has been scratched or the data has been corrupted, so the Modiac Blu-ray Ripper can’t read the information on the disc.
7.What do I do when the pop-up reads, “This Blu-ray disc can’t be decrypted”?
Please first make sure you have inserted a disc that is not damaged. If the disc is perfect and it still can’t decrypt, please click contact us, and find our email address on the following page: http://www.modiac.com/contact-us.htm , Then email us, and we will help you.
8. Where can I download the free version?
You can download the free version from the download page:http://www.modiac.com/download.htm You can try it, but the unregistered version has a watermark on the output file.
9.Do I need install another decoder after I have installed the Modiac Blu-ray Ripper?
You don’t need to install any decoder to run the Modiac Blu-ray Ripper.
10.How do I decrease CPU usage during Blu-ray converting?
You will find an option “Lower CPU usage” on the converting page. Tick this option and the Modiac Blu-ray Ripper will begin converting your file in the lower CPU usage mode.
11.Can the Modiac Blu-ray Ripper convert a BD + copy protection movie?
The Modiac Blu-ray Ripper has added full BD+ support, so it can convert all Blu-ray discs, even if they have been encrypted.
12.How long will it take to convert a Blu-ray movie?
The Modiac Blu-ray Ripper has NVIDIA acceleration, so the converting speed is very fast.
13.Does the Modiac Blu-ray Ripper support burn DVDs?
The Modiac Blu-ray Ripper can directly convert your Blu-ray movie to a DVD format, but it cannot burn it.
14.Does the Modiac Blu-ray Ripper support convert Blu-ray disc movies to mobile format?
The Modiac Blu-ray Ripper not only supports common video format but also supports conversion to many portable devices, such as a mobile phone, MP4, PSP, iPod, iPhone, iPad, and so on.
"Fastest and easyest blu-ray ripper yet that I have used, thanks guys and gals @modiacmedia "
-- by user