Sale Support

Please visit this page to get the price list of Modiac products: http://www.modiac.com/store.htm.

You have many ways to pay: American Express, Diners Club, JCB, Bank/Wire transfer, Visa/MasterCard/Eurocard, Alipay, PayPal, Credit/Debit card (payment information by fax). You can use any one of them to pay for the products on our website.

Please close your browser and then open this page (http://www.modiac.com/store.htm) again for your order. You can also restart your computer if needed. If you are unsuccessful, please try your other credit cards or contact your bank.

Generally, we will reply to you within 24 hours (except on weekends and holidays). If you have a problem with using our products, we may need your help to solve it. Thank you for your time. If you don’t get any reply in 72 hours, please email us again.

Sorry, we don't have telephone support now. You can email us at this page:http://www.modiac.com/contact-us.htm. Please tell us the details about your problem. The more information you can provide, the quicker we can solve the problem.

Modiac takes precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often by using a combination of letters and numbers, and make sure you use a secure web browser like Safari.

Modiac has a secure payment platform. If you don't like it, you can contact the Regnow support team. Then you can use your Credit/Debit card by phone or by fax.

No, after you purchase one product of Modiac, you will get free updates for life.

After you pay for it, you will receive the license code within 48 hours (generally, you only need several hours). If you still haven’t received it after 48 hours and you are sure you are using the right email address, please check your email setting and look for the letter in the trash. Or due to your email setting, you may delete the letter directly. If this is the case, please email us for assistance.

1): Please check to see if a virus has infected your computer.
2): Maybe your IE setting is not perfect. Please click "Internet option..." under "Tools", and then select the "General" Page, and click "Delete file...", That will be OK!

If you use the trial version of Modiac, you will get a nag/watermark in the center of your output video. After you purchase it and use the license code to make a successful registration, then do the conversion again. You will not get the nag/watermark. You cannot get rid of the watermark on the movies created before a successful registration.